Pricing

Simple, transparent pricing

Start with a 30-day free trial on any plan. No hidden fees, no long-term contracts. Scale as your team grows.

Micro

$99/mo

1-2 technicians

$29/mo per additional tech

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Starter

$199/mo

1-5 technicians

$29/mo per additional tech

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Pro

$399/mo

1-10 technicians

$29/mo per additional tech

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Enterprise

Custom

Unlimited technicians

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FeatureMicroStarterProEnterprise
Core
Ticket management
Client portal
Client and contact management
Customer messaging
Asset tracking
Time tracking
Staff management
Knowledge base
Ticket system
MFA authentication
Operations
Calendar & scheduling
Online booking
Custom forms
Recurring tasks
Project boards
Company analytics
Billing & Finance
Stripe billing
Billing runs
QuickBooks mapping
Statement coding
Profitability reports
Compliance & Monitoring
Compliance frameworks
RMM alerts
Backup monitoring
Custom alerting
Support & Scale
Email support
Priority support
Dedicated account manager
Custom integrations
SLA guarantee

Frequently asked questions

How does the 30-day free trial work?

Every plan starts with a 30-day free trial. Stripe collects your billing method upfront, but the first charge is delayed until the trial ends. Cancel anytime before the trial expires and you won't be charged.

Can I change plans later?

Yes. You can upgrade or downgrade at any time from your admin settings. When you upgrade, the new features are available immediately. Downgrades take effect at the next billing cycle.

What counts as a technician?

Technicians are staff users with admin, manager, or technician roles. Client portal contacts do not count toward your technician limit.

Can I add more technicians beyond my plan limit?

Yes. Each additional technician beyond your plan's included limit costs $29/mo. Enterprise plans include unlimited technicians.

Is NoteTeller built for MSP compliance workflows?

NoteTeller includes compliance frameworks, audit logging, MFA, tenant isolation, and reporting tools for MSP and client operational requirements.

How is my data secured?

All data is encrypted in transit and at rest. We use Supabase with row-level security, MFA authentication, and audit logging. Payment processing is handled entirely by Stripe (PCI DSS compliant).

What if I need features not listed here?

Enterprise plans include custom integrations and dedicated support. Contact our sales team to discuss your specific needs.

Ready to simplify your MSP operations?

Start your 30-day free trial today. No credit card charged until the trial ends.